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Welcome to MCS Group

MCS Group is a privately owned Australian national company specialising in the provision of independent specialist technical reports to the Insurance industry, government agencies and private individuals.

Our Group consists of a large number of skilled and qualified Consultants who are based throughout Australia in over 60 locations.  They cover a very wide range of expertise in Building Consultancy and a variety of Engineering disciplines including Structural, Civil, Geotechnical, Electrical, Mining, Mechanical and Marine, to name but a few.  We also retain a qualified Hydrologist who has been frequently called upon to resolve flood issues.

Our Consultants' reports are specifically designed to facilitate the prompt and cost effective resolution of legal and insurance related matters in a claims, pre-risk or post repair context.

We also assist a wide range of lawyers and insurers with the provision of specialist reports for dispute resolution and litigation as well as peer reviews of cases where an impartial and 'arm's length' analysis is required. We also undertake work for private individuals and non-legal and non-insurance companies.

MCS is often called upon to perform inspections and signoff of completed works; to provide or analyse costings to inspect and comment on repairs where substandard or incomplete workmanship has occurred and/or where variations to pricing have escalated beyond the normal bounds of reasonableness or what was originally provided for.
We have been involved in a number of major fires and large commercial and infrastructure losses where we perform the role of "Controlling Consultant" to project manage the works required. We offer efficient and cost effective use of the various subcontractors to be deployed.

MCS has also been very actively involved in every catastrophe event since the Newcastle Earthquake in 1989 including the Sydney Hail Storm of 1999, a number of severe bushfire events, floods, east coast lows and many cyclones including the most recent; Cyclone Debbie.

MCS regularly produces reports covering private properties, commercial/industrial complexes, strata plans and rural properties dealing with the cause and effect of damage; the analysis of proximate cause and identification of pre-existing issues; valuations and reinstatement calculations; scopes of work; detailed specifications to reinstate, and desktop analyses.
We are completely independent and not in any way affiliated with any internal or external or commercially related contractor.  Any sub appointment made by MCS must be approved and agreed in writing between the parties.  Consequently, our reports and advice are absolutely impartial.

We have a strict vetting process of all reports and invoicing at our Head Office.  The Head Office team consists of experienced and qualified insurance professionals who ensure that all reports are designed and presented in a fashion that assists claims teams with issues of indemnity.  The content of our reports is thus clear, concise and as categoric as possible in the circumstances.  Above all, our billing practices reflect true value for money to our clients; as we are acutely aware of cost pressure and commercial integrity.

We are proud to have valued clients comprising a very wide range of insurers, assessors, loss adjusters, and lawyers. We assist all of the major participants in the Australian market.

All MCS consultants are individually registered under our group Professional Indemnity and General Liability insurance program. Both programs have a nil claims experience in over 25 years and this is a clear indication of the level of professionalism and dedication practiced within the MCS Group.

Your main contacts at MCS Head Office are:

Nell Robertson - Director
Mike Shannon - Client Services Manager
Wendy De Audney - Quality Control Manager

T:  1300 627 287
E:  mcs@mcsgroup.com.au