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Insurance Industry Claims

MCS Insurance Industry Claims 

MCS Group is a privately owned Australian company with a national network of technical consultants providing independent, professionally qualified technical reports specifically designed to assist claims managers and assessors in the efficient and cost effective resolution of indemnity issues, disputes, recoveries and other insurance related matters.

Our entire product and management system has been designed to deliver this service to insurers and their assessors/loss adjusters as quickly and efficiently as possible.

We keep a close eye on costs in all circumstances. Our fundamental philosophy is built upon the basis that we provide value for money services and we report on or mitigate losses in a fair and reasonable manner, we do so promptly and professionally, we respect your clients as though they are our own.

If we do not meet these expectations then we are simply not entitled to your business.

We are happy to meet with your claims teams to discuss any particular matters or to conduct reviews with a 'constant improvement' objective in mind.

We understand the pressures that claims teams are required to operate under in managing the expectations of clients and brokers, dealing with the Ombudsman, responding to tight time line commitments while keeping claims handling costs under control and preventing leakage.

Please let us know how we may assist you with any of these aspects.